Decision-Making and Problem-Solving
Concept #1: Decision-Making as a Leader
‘Would you tell me, please, which way I ought to go from here?’
‘That depends a good deal on where you want to get to,’ said the Cat.
‘I don’t much care where–‘ said Alice.
‘Then it doesn’t matter which way you go,’ said the Cat.
‘–so long as I get somewhere,’ Alice added as an explanation.
‘Oh, you’re sure to do that,’ said the Cat, ‘if you only walk long enough.’
Cost-Benefit Decision Cases
Concept #2: Decision-Making and Teams
“When we take a step or make a decision, we are tugging at webs of relationships that are seldom visible but always present.”
Think Independently – Act as a Team
Fake News and Groupthink
Innovation Decision Framework
When a Decision is Made
The Underside of Command
Concept #3: Problem-Solving as a Leader
“Horatio Hornblower began to feel that life in the Navy, although it seemed to move from one crisis to another, was really one continuous crisis, that even while dealing with one emergency it was necessary to be making plans to deal with the next.”
Think Like a Fan – Or – Think Like a Coach
Micro-Change is More Effective
Lessons of Chernobyl
Concept #4: Problem-Solving and Teams
“Another aspect of the leader’s difficult role is that there can be only one clear leader of the group, and that person must be willing to accept responsibility for the actions of all.”
Psychology of Problem-Solving
Strategies to Challenge Team Thinking
Strategies to Avoid Bounded Rationality
Team Problem-Solving Tips
When 7 x 13 = 28
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